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In Settings We Trust: The Privacy Battle for Choice and Control

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posted on 2024-02-15, 20:42 authored by Chelsea L. Horne

Users have long had to navigate dodgy defaults, sticky settings, and deceptive data practices online. Despite regulatory actions, penalties, and new policies, these problems remains and privacy harms persist. This, then, is the challenge: how to navigate an online ecosystem where privacy settings can be paradoxically empowering, yet unfair? The central thesis of this dissertation is that privacy settings are a site and a mechanism of power, and therefore play a critical part in platform governance and regulation. At present, privacy settings are both the problem and the solution to many of the concerns about privacy, deceptive practices, and manipulative design. That is to say, there is immense power in privacy settings to influence users’ privacy experience online, especially via default settings, and in the same breath, we can say that by addressing the potential and sometimes unintended privacy harms of “bad” privacy settings and choices, we can solve several major privacy concerns. Settings have tangible impact: their innate, visible obviousness renders them a powerful piece of the privacy puzzle. To study privacy settings, this dissertation takes a two-pronged approach. First, I conduct a comparative analysis of the privacy settings of major social media platforms. Secondly, I consider a historical study of the evolution of Meta’s privacy settings in relation to privacy inflection points.

The primary goal and contribution of this dissertation is that it provides a framework for policymakers and social media platforms to better understand privacy online both in theory and in practice, so that they may develop better policies and designs. At the heart of my framework, and what is a major contribution of this dissertation, is my typology of privacy settings, which deconstructs privacy as a discourse and reimagines current applications, definitions, and understandings of privacy via the lens of privacy settings. I have decoupled the different subcomponents of privacy discourse by identifying, naming, and operationalizing seven distinct components present in privacy settings to create an analytical toolset that offers a greater degree of granularity and specificity to platforms, regulators, and consumers.

History

Publisher

American University

Language

English

Committee chair

Laura DeNardis

Committee member(s)

Aram Sinnreich; Nanette Levinson

Degree discipline

Communication

Degree grantor

American University. School of Communication

Degree level

  • Doctoral

Degree name

Ph.D. in Communication

Local identifier

Horne_american_0008E_12128.pdf

Media type

application/pdf

Pagination

217 pages

Submission ID

12128

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