Change, Innovation & Reform in Policing: Understanding the Crucial Role of Officer Receptivity
thesis
posted on 2025-07-24, 12:30authored byLinda Phiri
Police innovation in the context of community relationships has historically emerged as a response to a social crisis, and the current calls for change are no different. Although innovative programs are internally initiated in police departments, resistance is a common theme within the profession and can impede change. However, little research has been conducted on the determinants of police receptivity to innovation, despite being an area that is necessary in the process of facilitating sustainable change. The current research fills this gap in that it adds to the reviewed literature on police receptivity to innovative practices in both community policing and co-response, an alternative response that involves officers attending to a call for service alongside a behavioral health specialist. It is also a first step in seeking the critical opinions of those who do the day-to-day work of community engagement in policing- line officers. It also acknowledges the current issues that exist between the police and the marginalized communities they serve, namely Black communities and those who experience mental illness. The study explores what impediments exist at the officer level in being receptive to innovative practices in community policing, and the co-responder model. The findings show that officer receptivity is nuanced and has implications for both research and policy.<p></p>
History
Publisher
ProQuest
Language
English
Committee chair
Richard R. Bennett
Committee member(s)
Janice A. Iwama; John R. Firman
Degree discipline
Justice, Law & Criminology
Degree grantor
American University. School of Public Affairs
Degree level
Doctoral
Degree name
Ph.D. in Justice, Law & Criminology, American University, May 2023
Local identifier
Phiri_american_0008E_12034
Media type
application/pdf
Pagination
108 pages
Access statement
Electronic thesis available to American University authorized users only, per author's request.